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Return To Campus Plan

Lipscomb University's comprehensive plan to return to campus.

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Now accepting applications for the new Endeavor Program, a unique educational experience designed for you!

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Return To Campus Plan

Lipscomb University's comprehensive plan to return to campus.

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Program Overview

Program Overview

Conflict is an inevitable part of public life, but it doesn’t have to be a barrier to success when handled effectively, efficiently and respectfully. Study a discipline that will make you the most valuable person in the room. Become an expert in conflict management—your skills will be transferable in any workplace or setting.

Explore the building blocks of dispute resolution, learn how to navigate conversations in the midst of difficult problems in negotiation and mediation, and develop processes for solving complex issues in the face of conflict.

You’ll be equipped with the tools to recognize, understand and alleviate conflict in intrapersonal, interpersonal, organizational and governmental settings. Wherever conflict arises, be fully prepared to meet the needs of your workplace, community and family.

The Conflict Management program is offered through in-person classes available in Nashville, Tennessee, and Austin, Texas.

Gainful Employment

The Graduate Certificate in Conflict Management is a Gainful Employment program regulated by the U.S. Department of Education. The U.S. Department of Education requires additional information be provided to you about this certificate program. For more information view the Gainful Employment Disclosure.

Admissions Requirements

Admissions Requirements

Individuals are welcome to apply to the conflict management program from all academic disciplines and professions. Students with undergraduate degrees from an accredited university will have met all prerequisites. 

Applicants to either the graduate certificate or M.A. program in Conflict Management must submit the following for enrollment:

  1. Graduate Application Form: The Institute for Conflict Management offers graduate programs with two entry points per academic year, August  (fall semester) and January (spring semester.) Although we offer rolling admission, all candidates are encouraged to complete the online graduate application at least 4-6 weeks before courses begin.
  2. Application Fee: A non-refundable $50 application fee must be submitted before the application is evaluated by the admissions committee.
  3. Résumé: A résumé detailing academic, personal and professional experiences and achievements.
  4. Official Transcripts: Official transcripts from all previously attended colleges and universities are required. Transcripts must be sent from the university of attendance in order to be considered official and can be either hard copy or electronic. 
    Graduate Admissions at Lipscomb University
    One University Park Drive
    Nashville, TN 37204
  5. References: Each applicant is required to submit two references. You can either use our form or send from within the online application.
  6. Personal Statement/Essay: A written response of less than 1,000 words responding to the following questions may be submitted within the online application: (1) What draws you to study conflict management? (2) What are your personal and professional goals and interests? and (3) What are your expectations of this program?
  7. Standardized examination score OR writing sample:

    Accepted standardized test scores include those of the Graduate Record Examination (GRE), Graduate Management Aptitude Test (GMAT), Law School Admissions Test (LSAT), Miller Analogies Test (MAT) or Medical College Admission Test (MCAT). 

    The writing sample should demonstrate clarity of thinking, reasoning ability, logic, and strong writing and communication skills. The sample should be an academic or professional document that has been previously written in an academic or professional setting. Previously published work may also be considered. The sample should not be something prepared for the sole purpose of admission to the program.
  8. On-Campus Interview: After all application documents are received and academic requirements are met, an on-campus interview will be scheduled.



Tuition & Aid

Tuition & Aid

Whether in Nashville or Austin, tuition for conflict management courses is approximately $1,091* per credit hour.

Payment is due prior to each class or at the start of the term.

*Note: The graduate tuition rates may increase annually, effective each summer semester.


Types of Aid


Conflict Management program in the Southeast

Flexible Schedule

Our courses are offered at a variety of convenient locations around Nashville or online, at times designed to work with your busy schedule. Our hybrid class model allows you the best of going to school as a working professional.

Small Class Sizes

You’ll have opportunities to engage in meaningful discussion, receive one-on-one faculty mentorship and ask difficult questions in our small class sizes. Plus, you’ll feel supported in a tight-knit learning community.


Both our deeply connected faculty and our experiential learning opportunities offer myriad ways for you to form relationships with leaders in the industry. These connections will serve and support you throughout your career.


Student-to-faculty ratio

Our Faculty

  • Matt Milligan

    Matt Milligan

    Director, Institute for Conflict Management

    Matt Milligan moved to Middle Tennessee with his wife, Rachael, in 2002 when they began their work as house-parents at the Tennessee Children's Home in Spring Hill.  After graduating from...

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  • Tracy Allen

    Tracy Allen

    Distinguished Professor, Conflict Management

    Tracy Allen is an international professional mediator, arbitrator and ADR trainer. As a litigator and business tax attorney for many years, she now specializes in conflict resolution and AAllen acts...

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  • Steve Joiner

    Steve Joiner

    Dean, College of Leadership and Public Service

    Steve Joiner is the Dean of the College of Leadership and Public Service and Managing Director of the Institute for Conflict Management at Lipscomb University. Joiner also serves as Professor...

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  • Randy Lowry

    Randy Lowry


    Connecting the university to the Nashville community is a hallmark of Dr. L. Randolph Lowry's presidency at Lipscomb University. He views the city of Nashville as the university's campus and...

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  • Jeff Thompson

    Jeff Thompson, Ph.D., is a crisis counselor, researcher, Psychological Autopsy Investigator,  and law enforcement detective. He is currently an adjunct associate research scientist at the Molecular Imaging and Neuropathology Division...

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  • Phyllis Hildreth

    Phyllis Hildreth

    Associate Professor

    Phyllis Hildreth the Vice President for Institutional Strategy and Academics at American Baptist College. Hildreth joined the Institute for Conflict Management in May 2010 and now serves as Adjunct Professor...

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  • Jason Harper

    Jason Harper

    Adjunct Faculty

    Jason Harper is the founder of Harper Conflict Resolution, LLC. He specializes in Education and Employment mediation utilizing a collaborative approach. In addition, Jason is an alternative dispute resolution (ADR)...

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Career Paths


Lawyers advise and represent individuals, businesses, and government agencies on legal issues and disputes.

Arbitrators, Mediators, and Conciliators

Arbitrators, mediators, and conciliators facilitate negotiation and dialogue between disputing parties to help resolve conflicts outside of the court system.

Human Resources Specialists

Human resources specialists recruit, screen, interview, and place workers. They often handle other human resources work, such as those related to employee relations, compensation and benefits, and training.