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Conflict is an inevitable part of public life, but it doesn’t have to be a barrier to success when handled effectively, efficiently and respectfully. Study a discipline that will make you the most valuable person in the room. Become an expert in conflict management—your skills will be transferable in any workplace or setting.
Explore the building blocks of dispute resolution, learn how to navigate conversations in the midst of difficult problems in negotiation and mediation, and develop processes for solving complex issues in the face of conflict.
You’ll be equipped with the tools to recognize, understand and alleviate conflict in intrapersonal, interpersonal, organizational and governmental settings. Wherever conflict arises, be fully prepared to meet the needs of your workplace, community and family.
The Graduate Certificate in Conflict Management is a Gainful Employment program regulated by the U.S. Department of Education. The U.S. Department of Education requires additional information be provided to you about this certificate program. For more information view the Gainful Employment Disclosure.
Individuals are welcome to apply to the conflict management program from all academic disciplines and professions. Students with undergraduate degrees from an accredited university will have met all prerequisites.
Applicants to either the graduate certificate or M.A. program in Conflict Management must submit the following for enrollment:
|Graduate Admissions at Lipscomb University
One University Park Drive
Nashville, TN 37204
Conflict Management program in the Southeast
Our courses are offered at a variety of convenient locations around Nashville or online, at times designed to work with your busy schedule. Our hybrid class model allows you the best of going to school as a working professional.
You’ll have opportunities to engage in meaningful discussion, receive one-on-one faculty mentorship and ask difficult questions in our small class sizes. Plus, you’ll feel supported in a tight-knit learning community.
Both our deeply connected faculty and our experiential learning opportunities offer myriad ways for you to form relationships with leaders in the industry. These connections will serve and support you throughout your career.
Director, Institute for Conflict Management
Matt Milligan moved to Middle Tennessee with his wife, Rachael, in 2002 when they began their work as house-parents at the Tennessee Children's Home in Spring Hill. Â After graduating from...Learn More
Distinguished Professor, Conflict Management and Mediation
Tracy Allen is an international professional mediator, arbitrator and ADR trainer. As a litigator and business tax attorney for many years, she now specializes in conflict resolution and AAllen acts...Learn More
Dean, College of Leadership and Public Service
Steve Joiner is the Dean of the College of Leadership and Public Service and Managing Director of the Institute for Conflict Management at Lipscomb University. Joiner also serves as Professor...Learn More
Connecting the university to the Nashville community is a hallmark of Dr. L. Randolph Lowry's presidency at Lipscomb University. He views the city of Nashville as the university's campus and...Learn More
Jeff Thompson, Ph.D., is a crisis counselor, researcher, Psychological Autopsy Investigator, Â and law enforcement detective. He is currently an adjunct associate research scientist at the Molecular Imaging and Neuropathology Division...Learn More
Lawyers advise and represent individuals, businesses, and government agencies on legal issues and disputes.
Arbitrators, mediators, and conciliators facilitate negotiation and dialogue between disputing parties to help resolve conflicts outside of the court system.
Human resources specialists recruit, screen, interview, and place workers. They often handle other human resources work, such as those related to employee relations, compensation and benefits, and training.