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Our mission is to ensure Lipscomb University pursues and maintains high quality academic and service outcomes as measured and confirmed by the university's regional accrediting body, the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC).
Program outcomes for this Office include: University stakeholders will have access to data and information necessary to maintain the business; compliance with accrediting and regulatory bodies resulting from timely filing of required reports; successful implementation of the strategic plan; continuous improvement work and resulting documentation; educational growth for strategic planning, customer satisfaction, and continuous improvement concepts; and maintaining compliance with accrediting bodies as demonstrated through reaffirmation in SACS and other agencies.
All departments, both academic and operations, have a mission statement, stated program outcomes, and indicators used to evaluate those outcomes, all of which are designed to improve learning outcomes of the educational process. — Elaine Griffin
All departments, both academic and operations, have a mission statement, specific program outcomes, and indicators used to evaluate those outcomes, all of which are designed to improve learning outcomes of the educational process and service outcomes of the operational processes.
Each CIP is regularly updated and sent to the OIE Office.
Continuous improvement is a journey. The goal is to provide services that meet our customers' expectations. It cannot be accomplished overnight. It is accomplished over time by measuring the performance of our processes. We must take actions to improve our processes. — Elaine Griffin, from the CQI Workshop
Continuous Quality Improvement workshops are conducted annually for all faculty and staff to ensure all employees know and are familiar with concepts, tools, and techniques required to more effectively serve our students.
Program Review is a systematic university-wide process currently underway to review all departments, both academic and operations.