Lindsay Dillingham
Management, Entrepreneurship & Marketing
Assistant Professor
Biography
Prior to earning her doctorate from the University of Kentucky in 2014, Dr. Dillingham worked for Merrill Lynch in Nashville after graduating from Lipscomb. Since joining the faculty full-time in 2015, she has continued her research in the areas of social influence and crisis communication. In addition to numerous conference presentations and textbook chapters in outlets such as Handbook of Applied Communication Research and Crisis Communication, Dr. Dillingham's work has been published in academic journals including Annals of Tourism Research, Journal of Applied Communication Research, and Corporate Reputation Review. She and her husband Charlie enjoy being involved in the local community along with their three children.
Academic Degrees
B.A. Lipscomb University, 2005
Ph.D. University of Kentucky, 2014
Academic Department
College of Business, Department of Management, Marketing, and Entrepreneurship
- Marketing Research and Consumer Behavior MK 4533
- Strategic Marketing BU 6062
- Social influence
- Resistance to persuasion
- Crisis communication
- Spillover crisis effects
- Parker, K. A., Ivanov, B., Matig, J., Dillingham, L. L., & Peritore, N. (accepted). Inoculation booster messages: Frequency, content, and timing. The Journal of Communication and Media Studies.
- Ivanov, B., Dillingham, L. L., Parker, K. A., Rains, S. A., Burchett, M., & Geegan, S. A. (2018). Sustainable attitudes: Protecting tourism with inoculation messages. Annals of Tourism Research, 73, 26-34. 10.1016/j.annals.2018.08.006
- Ivanov, B., Parker, K. A., & Dillingham, L. L. (2018). Testing the limits of inoculation-generated resistance. Western Journal of Communication, 1-18. 10.1080/10570314.2018.1454600
- Dillingham, L. L., & Ivanov, B. (2017). Inoculation messages as a pre-emptive financial crisis communication strategy. Journal of Applied Communication Research, 45(3), 274-293. 10.1080/00909882.2017.1320571
- Veil, S. R., Dillingham, L. L., & Sloan, A. G. (2016). Fencing out the Jones’s: The development of response strategies for spillover crises. Corporate Reputation Review 19(4), 316-330. 10.1057/s41299-016-0010-3
- Dillingham, L. L., & Ivanov, B. (2016). Using post-inoculation talk to strengthen generated resistance. Communication Research Reports, 33(4), 295-302. 10.1080/08824096.2016.1224161
- Dillingham, L. L., & Ivanov, B. (2015). Boosting inoculation’s message potency: Loss framing. Communication Research Reports, 32(2), 113-121. 10.1080/08824096.2015.1016152
- O’Connor, L., & Dillingham, L. L. (2014). Personal experience as social capital in online investor forums. Library and Information Science Research, 36(1), 27-35. 10.1016/j.lisr.2013.10.001
- Ivanov, B., Parker, K. A., Dillingham, L. L., Petrun, E. L., Grant, L. F., & Geegan, S. (2013). Enhancing inoculation: Examining the relationships among attack certainty, threat, and resistance. International Journal of Neuroscience and Behavioral Science, 1(2), 13-23. 10.13189/ijnbs.2013.010201
- Ivanov, B., Parker, K. A., & Dillingham, L. L. (2013). Measuring counterargument: A review and critique of the most popular techniques. The International Journal of Interdisciplinary Studies in Communication, 7(3), 59-74.
- Dillingham, L. L. (2012). Communicating with bank stakeholders: Why it’s important, who’s doing it, and how to stay in the loop. Journal of Business and Finance Librarianship, 17(4), 313-327. 10.1080/08963568.2012.685416
- Ivanov, B., Parker. K. A., & Dillingham, L. L. (in press). Communicating Science in Times of Crisis: Catastrophic Events.
- Ivanov, B., Parker. K. A., & Dillingham, L. L. (2020). Inoculation theory as a strategic tool. In H. D. O’Hair and M. J. O’Hair (Eds.), Handbook of Applied Communication Research (Vol. 1, pp. 13-28). Wiley.
- Veil, S. R., & Dillingham, L. L. (2020). Reputational interdependence and spillover: Exploring the contextual challenges of spillover crisis response. In F. Frandsen & W. Johansen (Eds.), Crisis Communication (pp. 361-372). Walter de Gruyter, Inc.
- Ivanov, D., Parker, K. A., & Dillingham, L. L. (2018). Inoculation as a risk and health communication strategy in an evolving media environment. In H. D. O’Hair (Ed.), Risk and Health Communication in an Evolving Media Environment (pp. 249-277). Routledge.
High net worth individual and small business financial planning in the retail brokerage context.
- 2020 Dean’s Award – Lipscomb University Office of the Provost
- 2018-2019 Outstanding Teacher Award – Lipscomb University Office of the Provost
- 2016 SCORE Nashville Lectureship Series. Behavioral Economics in Business.
- 2015 SCORE Nashville Annual Conference. Marketing and Storytelling.
- 2018 NCA Top Paper Panel – Applied Communication Division
