Southeastern Conference on Conflict Management
Join Lipscomb University's College of Leadership & Public Service and the Institute for Conflict Management for a unique conference where professors and practitioners from diverse backgrounds meet to collaborate and discover the necessary tools and tactics to diffuse conflict in any form or field.
This event is the only one of its type in the region, drawing participants from across sectors of government, business, legal, nonprofit and education. Participants have the opportunity to meet and connect with regional and national dispute resolution leaders. Typically, the conference includes breakfast each morning and networking sessions in the afternoons. Previous keynote speakers and presenters include Capt. Chesley "Sully" Sullenberger, Anders Rasmussen, Terry Waite, Neil Levine and other international notables.
Dates: May 16-17, 2019
Location: Spark Downtown Nashville - 147 Fourth Avenue North, Nashville, TN 37219
CLE (continuing legal education) approved for 9 total credit hours.
CME (continuing mediation education) approved for 9 total credit hours.
2018 Conference Breakout Session Presentations
Would you like to grow your mediation practice? With over 20 years of experience in the mediation field, Dr. Randy Lowry has produced a Strategic Development Process precisely tailored to assist mediators who wish to increase their business footprint. This seminar will give you the tools and concepts you need to develop a plan to build and expand your practice. Dr. Randy Lowry will lead you through a series of exercises to help you understand the current state of your business and give you a roadmap to guide you to a more promising tomorrow.
Speaker: Dr. Randy Lowry
In addition to his reputation for education innovation as President for Lipscomb University, Dr. Randy Lowry is also one of the nation’s leading experts in the dispute resolution field. He has been featured in a variety of national media outlets including CNN, Bloomberg Businessweek, Huffington Post and Washington Monthly as a conflict management expert. He has received numerous accolades for his leadership including being named “Most Admired CEO” by the Nashville Business Journal.
Dr. Lowry himself is no stranger to service or making an impact. He received his Juris Doctorate from Hamline University in St. Paul, Minn., and joined the law school faculty at Pepperdine University in 1986. He holds a bachelor’s degree in political science and a master’s degree in public administration from Pepperdine. Lowry is an annual visiting professor at Vermont Law School and the City University of Hong Kong, and has taught in China, Australia and Italy. His consulting and training practice has included work in the Netherlands, India and Argentina.
For more than 20 years, Dr. Lowry has been one of the nation’s leaders in the dispute resolution field and is one of the country's most sought-after speakers on those subjects. After establishing an innovative program at Willamette University School of Law in Salem, Ore. he founded the Straus Institute for Dispute Resolution at Pepperdine University School of Law. The Straus Institute has been named the number one graduate program of its kind for eight consecutive years, achieving the number one ranking in 11 of the last 16 years by U.S. News & World Report. In 2004, he formalized his longstanding consulting and training practice into the firm now called Strategic Resolutions Group, LLC. A lawyer, mediator, author, consultant and teacher, he has served clients in conflict management consulting, systems design and training in more than 40 states and on six continents.
Beyond campus duties, Dr. Lowry is heavily involved in the Nashville and Middle Tennessee community. He is a member of the Agenda for Nashville's Future, the Rotary Club of Nashville and the Middle Tennessee Council of the Boy Scouts of America’s executive committee. He co-chaired the Nashville Mayor’s Green Ribbon Committee and he serves on the boards of a variety of community organizations including United Way of Metropolitan Nashville, the American Heart Association and the leadership council for the Nelson and Sue Andrews Institute for Civic Leadership. He was also a member of the 2007 class of Leadership Nashville.
Dr. Lowry was born in Oregon. He and his wife, Rhonda, are proud to call Nashville and Lipscomb home. They have three grown children and five grandchildren.
Tools for addressing crisis incidents and tensions within community, educational and work environments
With the rise of demonstrations, marches and crisis incidents increasing, this multi-day course aims to equip participants with skills that will help deescalate conflict, intervene during crisis situations and promote safer working, learning and community environments. Participants will learn the following:
- Deescalation skills for conflicts that might arise in certain community, educational, or work settings
- Crisis intervention skills
- Ability to draft a conflict deescalation plan
- Framework for establishing ways to manage better group or intergroup conflict
Speakers: Elyce C. Morris & Dr. Jeff Thompson
For more than a decade, Elyce C. Morris has focused on higher education law and dispute resolution in academia. Morris has served as the director and counseling attorney at the University of California at San Diego and as dean of students and assistant dean for student and diversity services at California Western School of Law. Morris also has worked in the legal department of a publicly traded corporation, where she designed and implemented an integrated conflict management system and founded and led a dispute resolution center. In 2015, Morris joined the law faculty at Faulkner University's School of Law, where she directs the Mediation Clinic and she teaches the law school's range of ADR courses. Morris is admitted to the State Bar of California and is registered on the Alabama State Court Mediator Roster. In 2017, Morris was appointed to the Alabama Supreme Court Commission on Dispute Resolution. She earned an A.B. in English and in History from The College of William and Mary, a J.D. from the University of Southern California Gould School of Law and an LL.M. in Dispute Resolution from Pepperdine University School of Law Straus Institute for Dispute Resolution.
Jeff Thompson, Ph.D., is a mediator, law enforcement detective and hostage negotiator, crisis communication trainer, and researcher. Dr. Thompson is a professor at Lipscomb University and conducts research and training in crisis communication in a variety of contexts including policing, terrorism, international kidnapping, and mental health. He has his Doctorate in Conflict Resolution from Griffith University Law School and his MS in Negotiation from Creighton University.
We are living in an increasing overheated society. What has caused us to lose our effective communication mechanisms and frequently default to reactive, disrespectful responses? This seminar is designed to allow attendees to examine and diagnose the current state of polite conversations, where they have gone and where they are going. Ms. Allen and Mr. Galton will conduct a highly interactive class exploring how and why humans behave as they do in disagreeable conversations; what technology has done to enhance or reduce effective communication; how cultural or generational gaps may affect productive dialogue; and how we can improve our dialogues, especially with those we perceive may be different from us. A goal of the program is to give attendees a revitalized skill set and various tools to take back to their communities, churches, schools and workplace in hopes of restoring balance, respect and understanding in our daily lives.
Speakers: Tracy L. Allen & Eric Galton
Tracy Allen has more than thirty years of business, commercial, employment, corporate, tax, health, estate planning, and real estate practice before State and Federal Courts and Governmental Tribunals. Present practice devoted to national and international Alternative Dispute Resolution (ADR) as a neutral and ADR service provider and teacher. Emphasis in areas of tax, finance, employment, securities, technology, health, probate, real estate, personal injury, commercial/business, international and multi-cultural matters. Extensive ADR training, mediations and arbitrations.
Private neutral national and international Mediator, Arbitrator and ADR Teacher.
Court-rostered Mediator, Wayne, Oakland and various County Circuit, Probate and District Courts throughout Michigan and Tennessee.
Mediator/Arbitrator: International Institute for Conflict Prevention and Resolution (f/k/a CPR); American Arbitration Association, including complex litigation, commercial and employment panels; Financial Industry Regulatory Authority (certified to chair complex and employment cases); American Health Lawyers Association; World Intellectual Property Organization (Geneva); International Chamber of Commerce (Paris).
ADR Educator: Adjunct Professor, Straus Institute for Conflict Resolution at Pepperdine School of Law; Adjunct Professor, Institute for Continuing Legal Education at University of Michigan; Adjunct Professor, Lipscomb University Institute for Conflict Management; American Arbitration Association; Institute for International Mediation and Conflict Resolution; International Chamber of Commerce; Various national, state and local Bar Associations, Dispute Resolution Centers and professional organizations.
Eric Galton is a full-time mediator, arbitrator, and lecturer. Galton's book, Mediation: A Texas Practice Guide, received the Center for Public Resources Annual Book Award. He has since authored four more books with his most recent work, Ripples from Peace Lake. Galton is a Distinguished Fellow of the International Academy of Mediators and the Texas Academy of Attorney-Mediators. He is a member of the Texas State Bar ADR Section and has served on the American Bar Association Dispute Resolution Section, and the board of directors for the Texas Association of Mediators. He has practiced law for 30 years, and is currently a partner in the mediation firm Lakeside Mediation and the law firm of Galton, Cunningham & Bourgeois, a purely dispute resolution and mediation firm in Austin, Texas.
In this highly-interactive discussion, Dr. Joiner will guide us to an understanding of the causes of intergenerational conflict and effective processes for disarming and preventing it. Participants will leave with the ability to diagnose and treat intergenerational conflicts in their organizations, congregations, and associations.
Speaker: Dr. Steve Joiner
Dr. Steve Joiner is the Dean of the College of Leadership & Public Service and also Managing Director of the Institute for Conflict Management. He is a professor in areas of systems design, negotiation, conflict in religious settings, and leadership. Dr. Joiner has extensive experience conducting management and staff trainings, courses, and workshops in conflict management skills.
Dr. Joiner has conducted many such seminars in business, community, and religious settings. He has also served as a university dean and has taught conflict management and leadership skills in Guatemala, Germany, Brazil, Uganda, and throughout the U.S. Joiner has a special interest in generationally generated conflict.
In response to a high-demand for a skills-based workshop for advanced mediators, Stephen Shields and Mark Travis will guide participants through a myriad of modern-day mediation issues, ranging from multiparty dilemmas to ethical conundrums. Specifically tailored for professionals with prior training and experience, this two-day workshop is designed for those who want to master their mediation skills.
Speakers: Stephen Shields & Mark Travis
Steve Shields, a Tennessee Supreme Court Rule 31 Listed General Civil Mediator, has mediated cases involving employment disputes, discrimination claims, and disputes that arise between business partners, among other issues. He is a Partner in the law firm of Jackson, Shields, Yeiser & Holt and has been listed in Best Lawyers In America since 1991. The Tennessee ADRC has approved Steve as a trainer for General Civil Mediation. He has dedicated hundreds of hours to training professionals in skills that serve them and their clients well in conflict management. Steve is a member of the Tennessee Access to Justice Mediation Committee that works to assist pro se litigants with mediators at no or reduced costs. Steve is an Adjunct Professor at the Cecil C. Humphreys School of Law at the University of Memphis where he teaches Alternative Dispute Resolution and is Director of the Mediation Clinic. Steve is the Vice-Chair of the Tennessee Association of Professional Mediators (2016) (Past-Chair 2013), Past Chair of the Tennessee Bar Association’s ADR Section (2012–13), and Past Chair of the Memphis Bar Association’s ADR Section (2014). He is also Past President of the Memphis Bar Foundation and Past Chair of the Memphis Labor and Employment Section. In 2015, Mr. Shields was chosen as the recipient of the prestigious Grayfred Gray Public Service in Mediation award by the Tennessee Coalition for Mediation Awareness.
Mark Travis represented public and private sector organizations in employment litigation and labor relations disputes for over 25 years before becoming a full-time neutral in the field. He received his law degree from the University of Louisville and holds a Master of Laws in Dispute Resolution from the Straus Institute for Dispute Resolution at the Pepperdine University School of Law, where he also teaches employment dispute resolution. He also holds an advanced certificate in Workplace ADR from the Cornell University School of Industrial and Labor Relations. In addition to his private practice, Mark serves on the employment panels for the American Arbitration Association, the Federal Mediation and Conciliation Service, the Equal Employment Opportunity Commission, the Nuclear Regulatory Commission, the National Mediation Board, and the Financial Industry Regulatory Authority. A founding member of the Tennessee Association of Professional Mediators, Mark is a member of the National Academy of Distinguished Neutrals, is listed on the Employment Panel of CPR’s Panel of Distinguished Neutrals, is a certified mediator with the International Mediation Institute, and is a Distinguished Fellow in the International Academy of Mediators.