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Professional Skills Program

Join us Nov. 14-16, 2019 for our annual multi-day interactive, adult learning program.

Lipscomb University's Institute for Conflict Management works in partnership with Pepperdine School of Law, Straus Institute for Dispute Resolution to provide a top notch, facilitative, skills based conflict management program. At this program you will learn how to deal with and manage crisis, change and conflict in your organization.

Our Professional Skills Program consists of two and a half days of interactive learning, small classes and quality networking opportunities. This comprehensive program provides a forum for direct, informal contact with the entire program faculty. For our 5th Annual Professional Skills Program you will join participants from all courses, eat meals together, network in between sessions, and have opportunities to share learning experiences with participants involved in other courses involving conflict management, negotiation, mediation and a few more! 

Lipscomb University’s President, L. Randolph Lowry is a founder of the most successful dispute resolution programs in the nation and is recognized as one of the leading experts in the field. He created and established the Institute for Conflict Management here at Lipscomb and is currently an active faculty member in Negotiation in our College of Leadership and Public Service.

  • 8 courses
  • 13 presenters
  •  Over 100 participants from across the nation 
  • Interactive skills based learning
  • CLE/CME credit available  




Thursday, Nov. 14, 2019

 8:30 a.m. Opening Plenary Session

 9 a.m. Session

10:15 a.m. Break

10:30 a.m. Session

Noon Lunch

1 p.m. Session 

2:30 p.m. Break

2:45 p.m. Session 

4:30 p.m.   Adjourn; head to dinner and Tokens Show 

5 p.m.  Dinner and Tokens Show

Friday, Nov. 15, 2019

8:30 a.m. Session

10:15 a.m.  Break

10:30 a.m. Session 

Noon Lunch

1 p.m. Session

2:30 p.m. Break

2:45 p.m. Session

4:30 p.m. Adjourn

Saturday, Nov. 16, 2019

8:30 a.m. Session

10:30 a.m.  (30-minute break; substantial food service – no lunch served today.)

11 a.m. Session 

12:30-1 p.m. Adjourn

Program Speakers

L. Randolph Lowry

President, Lipscomb University

Session: Strategic Negotiation Skills

John Lowry

SVP Advancement, Lipscomb University

Session: Strategic Negotiation Skills

Peter Robinson

Professor of Law, Pepperdine University School of Law

Session: STAR: A Systematic Approach to Mediation Strategies

Steve Joiner

Dean, College of Leadership & Public Service, Lipscomb University

Session: Organizational Conflict: Tools for Managing Challenge and Change

Donna Silverberg

President, DS Consulting

Session: The Art of Facilitating Dynamic Groups

Charles Wiggins

Professor of law (retired) at the University of San Diego

Session: The Art of Facilitating Dynamic Groups

Al Sturgeon

Vice President of Student Life and Dean of Students, Lipscomb University

Session: Apology, Forgiveness and Reconciliation

Tracy Allen

Mediator, Arbitrator, Educator, Attorney

Session: Civil Discourse

Michael Russell

Mediator and Arbitrator

Session: STAR

Bill Johnson

President and CEO of Farm Credit Mid-America

Session: Tools for Managing Challenges

Allison Duke

Associate Dean of Graduate business, Associate Professor of Management

Session: Tools for Managing Challenges

Eric Galton

Mediator, pioneer

Session: Unraveling the Mysteries of Civil Discourse

Session Topics

Travel information