Ray Eldridge, senior associate dean and professor of management in Lipscomb University’s College of Business, has been appointed by the Tennessee Center for Performance Excellence board of directors to the 2013 Board of Examiners. The TNCPE’s award program annually recognizes organizations demonstrating excellence in business operations and results.
As an examiner, Eldridge is responsible for reviewing and evaluating organizations that apply for the TNCPE Award. The Board of Examiners comprises experts from all sectors of the regional economy, including health care, service, non-profit, manufacturing, education and government. Eldridge was appointed to the board previously in 2004.
All members of the Board of Examiners must complete extensive training in the Baldrige “Criteria for Performance Excellence.” Examiners take the skills developed during training and the assessment process back to their own jobs, benefiting and improving their own organizations in the process. Each year, the TNCPE Board of Examiners contributes more than 10,000 hours of volunteer service to organizations across Tennessee.
Prior to his appointment at Lipscomb in 2008, Eldridge was dean of the Freed-Hardeman University School of Business. He has more than 20 years of leadership experience as a career U.S. Army officer. He commanded at the Platoon, Company, and Battalion level serving throughout the United States and on worldwide deployments and was awarded the Legion of Merit. He previously chaired the Syracuse University Department of Military Science and the Command and Staff Department at the Army’s Ordnance Center and School. He earned the designation of Master Instructor, the Army’s highest faculty award.
Eldridge has served as a Malcolm Baldrige National Quality Award examiner since 2005. He is a Certified Quality Manager/Organizational Excellence and also serves as an accreditation examiner and mentor for the Association of Collegiate Business Schools and Programs.
Established in 1993 as a public-private partnership, the Tennessee Center for Performance Excellence strives to promote economic development and drive organizational excellence by helping companies and organizations grow more competitive in today’s global marketplace through affordable, in-depth assessments. A statewide non-profit, TNCPE is patterned after the Baldrige Performance Excellence Program, the national standard for recognizing organizational excellence. More than 1,200 organizations have participated in and benefited from the TNCPE program.