Office for Institutional Effectiveness

MISSION:

The mission of the Office for Institutional Effectiveness is to assist all Lipscomb University stakeholders in achieving the University’s mission by serving as a resource for data collection, education and training for faculty and staff, and management of the strategic plan, continuous improvement plans and compliance activities.

ORGANIZATION:

The Office for Institutional Effectiveness is organized as follows:

Research
Education and training
Resource activities
Compliance management
Strategic plan management

CONSTITUENTS:

Internal constituents: Faculty and staff.
External constituents: Students, board members, parents, donors, regulatory partners, commercial partners, TICUA, THEC, and the community at large.

AFFILIATIONS:

The Office for Institutional Effectiveness is affiliated with the following agencies/bodies:

SACS (Southern Association of Colleges and Schools)
AIR (Association for Institutional Research)
SAIR (Southern Association for Institutional Research)
TENNAIR (Tennessee Association for Institutional Research)

MEETINGS:

The business affairs of the Office for Institutional Effectiveness are managed and monitored throughout the year in formal departmental meetings each week, usually on Monday afternoon.

STANDING COMMITTEES:

Strategic Planning Team

PROGRAM OUTCOMES:

Program outcomes for this Office include: University stakeholders will have access to data and information necessary to maintain the business; compliance with accrediting and regulatory bodies resulting from timely filing of required reports; successful implementation of the strategic plan; continuous improvement work and resulting documentation; educational growth for strategic planning, customer satisfaction, and continuous improvement concepts; and maintaining compliance with accrediting bodies as demonstrated through reaffirmation in SACS and other agencies.

PERFORMANCE INDICATORS:

1. Strategic plan
7.2.1 Identify all administrative processes

2. Continuous improvement
- Customer satisfaction
- Process improvement

3. Other

For more information on the OIE, contact Dr. Elaine Griffin.