Loews Hotels chief shares business insight at Nashville Business Breakfast
Kim Chaudoin |
The success of a company hinges on its ability to demonstrate on a regular basis its care and concern for its customers.
Jonathan M. Tisch, chairman and chief executive officer Loews Hotels, believes this is the key to success in the hotel industry as well as in other business sectors.
Tisch shared his insight on leading a successful organization with more than 350 business leaders at the Nashville Business Breakfast on Wed., Sept. 15 in Allen Arena.
“Our guests are our stock and trade. Although the hotel industry has changed through the years, what hasn’t changed is our goal of making people feel comfortable and welcome,” said Tisch.
Tisch also believes that employees who are committed to an organization’s goals are essential for success.
“The decisions we make in the boardroom are useless unless we understand our co-workers. As a leader of a company I can do nothing unless every employee understands what we’re trying to accomplish,” he said.
Loews Corporation is one of the largest diversified financial holding companies in the U.S. During his tenure, Tisch engineered Loews Hotels’ emergence as a leading luxury hotel chain by infusing the properties with a corporate culture that places high value on partnerships.
His leadership philosophy, explored in his best-selling book, The Power of We: Succeeding Through Partnerships, provides a blueprint for achieving enduring success through partnerships that empower employees, satisfy customers, contribute to communities, and improve the bottom line.
To get a better perspective on the essential connection between upper management and entry-level employees, Tisch starred in the premier episode of Now Who’s Boss?, a television series by The Learning Channel (TLC) and New York Times Television, that explored what happens when a CEO is put back in frontline positions at his own company.
Tisch also hosts the Emmy-nominated Beyond the Boardroom with Jonathan Tisch television series, airing on Bloomberg Television worldwide and Plum TV, where Tisch goes one-on-one with the nation’s leading CEOs, to show that business is about more than just numbers, but rather guts, hard work, imagination and people.
Believing you can do well and do good at the same time, Tisch is a champion of corporate responsibility and his community and philanthropic activities are extensive. He served as the vice chairman of The Welfare to Work Partnership, and currently serves on the board of trustees for Tufts University, where he is also the naming benefactor of the Jonathan M. Tisch College of Citizenship and Public Service. He is also on the board of the Tribeca Film Institute and serves on the board and is the treasurer of the 2007 Super Bowl Champions New York Football Giants.
The Nashville Business Breakfast is a quarterly series featuring local business leaders presented by Lipscomb University and the Nashville Business Journal.
Past speakers include Carlos Tavares, chairman, Nissan Motor Company's Management Committee-Americas; Mark Emkes, CEO of Bridgestone Americas; Michael Hyatt, CEO of Thomas Nelson; Michael A. Woodhouse, chairman, president and chief executive officer of Cracker Barrel Old Country Store; and Kix Brooks, former chairman of the Country Music Association.