Department of Management and Marketing

Topics of Interest

Marketing Ethics

International Marketing

Team Building

Diversity in the Workplace

Products and Promotional Activities

Life and Long-Term Care Insurance

Women in Corporate Leadership

Health Care Management

All faculty experts can be reached through the Office of Communication and Marketing by calling Janel Shoun at 615.966.7078 or Kim Chaudoin at 615.966.6494 or by submitting an online  media resources request by clicking here.

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Andy Borchers
Academic Chair, Associate Professor of Management and Marketing

Academic Specialties
-- Management and Marketing
-- Business Administration

Other Topics
Automotive industry • Manufacturing • Operations and Supply Chain Management • Service Business Management • Information systems - Technology and management • Economics • Data Quality • Environmental Sustainability • Entrepreneurship • IT Outsourcing • Entrepreneurial Education Programs

Education • Awards • Professional Experience • Interesting Information


John Crawford
Assistant Dean, Accreditation and Assessment
Professor of Management and Marketing
Academic Specialties
-- Marketing
Other Topics
Branding • Products and promotional activities • Strategy • Service marketing • Use of marketing principles in religious settings • Consumer behavior • Marketing ethics


Ray Eldridge
Interim Dean
Professor of Management and Marketing
Academic Specialties
-- Personal and Team Leadership
-- Continuous Quality Improvement 
Other Topics
Malcolm Baldrige National Quality Award • Service Operations • Business School Accreditation • Assessment of Learning • Business Leadership Lessons & the American Civil War


Michael Kendrick
Director of the Center for Global Connectedness and Collaboration
Associate Dean for Graduate Business Studies
Associate Professor of Management and Marketing
Academic Specialties
-- Human Resource Management and Team Building
-- Global Business Studies
Other Topics
Risks and challenges in the global business market • Corporate global mindset • Management of global organizations • Impact of global organizations on Middle Tennessee • Recruitment selection • Training and Development • Performance Management • Compensation • Team Building, Development, and Leadership • Communicating with employees in uncertain times (Public Relations Society of America)


George Boulware
Professor of Management and Marketing
Academic Specialties
-- Financial planning (for individuals)
Other Topics
International marketing • Insurance (life and long-term care) • Investments (mutual funds and annuities) • Tax planning • Retirement planning • State financial planning • Financial planning for college • Sales (professional)


Allison Duke
Associate Professor of Management and Marketing
Academic Specialties
-- Women in Business
-- Political Skill in the Workplace
Other Topics
Women in corporate leadership • Mentoring • A Christian perspective on business • Managing a diverse (cultural, racial, gender, age) workplace


Patti Elaine Griffin
Professor of Management and Marketing

  • Healthcare management
  • Strategic planning
  • Service operations
  • Customer service and human resources
  • The effect of wellness issues on workplace productivity

Griffin holds the bachelor of arts from Stephens College, the master in health care administration from the University of Minnesota, the M.B.A. from Southwest Missouri State University, and the Ph.D. from Walden University. She is also a fellow in the American College of Healthcare Executives. Griffin has been a member of the Lipscomb University faculty since 1999.

She may be reached at 615.966.5818 or by e-mail at


John Lowry
Assistant Dean for Executive Education
Assistant Professor of Management
Academic Specialties
-- Negotiation and Conflict Management
Other Topics
Negotiation and dispute resolution • Professional liability •  Health care law  •  Executive education • Professional development (individual and teams) • Business management


Leanne Smith
Assistant Professor of Management and Marketing
Academic Specialties
-- Business Communication
-- Life Skills for Career Building
-- Mentoring
Other Topics:
Global business (China) • Team-building in business • Conflict resolution in business teams •  Film clips as educational aids • Scripture in business


Steger, RandyRandy Steger
Professor of Management and Marketing
Academic Specialties
-- Marketing
Other Topics
Healing Hands International • World food shortages • World clean water sustaina bility • Ethical business behaviors • Bible translations • Disaster relief and development  • Real life business projects for college classes


Ivey, Joe 150 pixelsJoe Ivey
Executive Director of the Center for Entrepreneurship
Clinical Professor of Management and Marketing
Academic Specialties
-- Entrepreneurship
-- Business strategy
-- Strategic execution
Other Topics
Creating small businesses • Entrepreneurship trends • Social entrepreneurship  •  Entrepreneurship and charity 


Laura Williams
Assistant Professor of Management


Academic Specialties
-- Human Resource Management
-- Organizational Behavior

Other Topics
Accounting and management • Accounting and leadership • Workplace spirituality and organizational performance • Designing service-learning • Crossover and spillover stress with married working couples • Accountability and organizational citizenship behaviors • Christian perspective in business

Education • Awards • Professional Experience • Interesting Information