Mike Green - Vice President/CIO of Information Technology
Cindy Mears - Administrative Assistant
The Administrative Software team serves the University offices and provides support for university related business. Joe Trimble (Analyst/DBA) is the Director of IT Administrative Systems, taking over the management of the Administrative Systems team. He leads this team that is staffed by Michelle Putnam (Database Administrator), Jon Scott Smith (Programmer/Analyst) and Matt Simon (Programmer/Analyst).
The Network Systems team supports the Data and Voice Infrastructure at Lipscomb University. Dave Wagner, Director of Information Security and Infrastructure, leads the Network Systems team which is staffed by Jessica Daniel (Identity and Access Management Administrator), Barry Graves (Systems Administrator, Infrastructure Support), Greg Williams (Web Developer, Blackboard Admin), Jason Burton (Telecom Administrator) and Patrick Anderson (Information Security Analyst).
The Technical Support Team is under the management of Ritchie Beard. The Technical Support Team is staffed by Phillip Brackett, Jeff Scott, Brad Ham and Jan Cronin.
Data Visibility and Process Improvement
Jennifer Cameron is the Director of Data Visibility and Process Improvement. She will focus on documenting many of Lipscomb’s existing manual processes which create large burdens on staff, with a goal of producing automated methods that scale well beyond the existing staff. She will also focus on better visibility of data, continuing to advance the use of Argos as an analytical tool to produce better adhoc reporting and measures of existing processes.
The Student Workers of the Information Technology department serve a vital part of our support to the students of Lipscomb. Their staffing of the Student HelpDesk gives users a resource that is open in the evening to get help with issues they may be having.