Frequently Asked Questions
When are you open?
Our hours are 7:45 A.M. to 4:30 P.M. Monday through Friday during Fall and Spring semesters. We close daily for lunch, Monday, Wednesday, and Friday 12:00 to 1:15 p.m. and Tuesday and Thursday 11:30 a.m. to 12:30 p.m. We are closed during university holidays and our summer hours are 8:00 A.M. to 1:00 P.M.
Where are you located?
We are in the bottom level of Elam Hall between the Counseling Center and Campus Safety. When looking at Elam, the stairs on the right side go down to the clinic.
Do you have some crutches that I can borrow?
Yes. You can rent crutches, wheelchairs, and splints from us for a period of time by signing a rental agreement. If not returned by the due date, a charge will be placed on your student account to replace the item.
I am trying to register, and it says that I have a health hold? I don't know why I can't register.
Either we have not received your health form or not all parts are filled out to acceptance. The immunization requirements are required by the state of Tennessee. Make sure you have received all necessary immunizations sent with a shot record or a healthcare provider’s signature. If you do not get the meningitis or hepatitis B shots, the waiver must be signed. Please call us to see what you need to turn in for documentation of immunizations.
Do you give allergy shots?
We do if you have already had the first two doses at your allergist’s office. For undergraduates, it is included in your health fee. Graduate students can pay $3 per injection. Come by the clinic and pick up our allergy policy consent and information on getting your sera vials to our clinic. Allergy shots are given by appointment only to make sure we have enough time for monitoring and appropriate staffing available.
What immunizations do you give here?
We keep tetanus (both Td and Tdap), meningococcal, Hepatitis A, and Hepatitis B stocked in the clinic. We can order typhoid and polio boosters on an individual basis if you need them. For other immunizations, we recommend the Metro Health Department, Shots, Etc., or CVS Minute Clinic.
I am going on a mission trip and I need some shots. Do you know where I can get them?
We can give most immunizations you should need in our clinic. Students can schedule travel consults to discuss the necessary immunizations, medicines, and safety precautions they will need specific to the country to which they will be traveling. This must be done a minimum of 4 weeks before departure, but is recommended 8 weeks in advance. If there is a shot we do not give (like yellow fever), we can give you clinic names where you can receive it.
I missed a test (or classes) yesterday (or a few days ago). Can you write me a note? My teacher requires one if I miss class.
We do not provide excuses for missed classes. It is expected that you discuss your absences with your professors. If verification is needed that you sought medical treatment, we will write a note stating you were seen in the clinic, but this is not an excuse for class, the Gathering, or any other function with required attendance. If you are diagnosed with an illness that is expected to keep you out of classes for an extended time (i.e. mono), we will notify all of your professors through the provost office.
What will it cost to see the nurse practitioner?
For undergraduate students, 3 separate visits to the nurse practitioner are included each semester in the health fee. If you need a physical, this will count as two visits because of the length of time it takes. Any additional visits are $20, but most students do not need to be seen more than 3 times per semester. If you need imaging or lab work done, you are responsible for these costs.
Graduate students may be seen for $20 a visit for any sickness or injury. A physical/women’s health exam will cost $40 + any cost for additional testing.
Do I need to make an appointment?
Not if you are sick or injured. We can see you on a walk-in basis but those with appointments will have priority in being seen first. Call the clinic at 966-6304 to make an appointment.
If you need to get allergy shots or need a travel consult, an appointment is necessary to allow the necessary preparation, time for your visit, and personnel availability.
What is a nurse practitioner?
A nurse practitioner is a registered nurse with a master’s degree and advanced clinical training. Nurse practitioners function as health care providers and are able to provide the following types of services:
- Obtain medical histories and perform physical examinations.
- Diagnose and treat both acute and chronic health problems.
- Order and interpret diagnostic studies such as lab work and x-rays.
- Prescribe and recommend medications.
- Provide health counseling and education.
In the state of Tennessee, nurse practitioners have supervising physicians who are available for consultations when necessary and review a minimum of 20% of patient records. Practice protocols and a drug formulary are jointly agreed upon between the nurse practitioner and supervising physician.
For more information click on the page, What is a Nurse Practitioner? from the American College of Nurse Practitioners.