Lipscomb University College of Business
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Conflict Management Concentration

The Lipscomb MHR and MBA/PMBA with a conflict management concentration is a joint partnership with the College of Business and Lipscomb’s Institute for Conflict Management (ICM) and is the first of its kind in the Nashville area. The partnership provides an unparalleled educational experience.
 
Lipscomb’s ICM was launched in 2006 by Dr. L. Randolph “Randy” Lowry, also founding director of the internationally acclaimed Straus Institute at the Pepperdine University School of Law, to provide graduate level education in the rapidly growing field of dispute resolution.  Conflict management specialists from across the country make up the faculty that share their experience spanning decades of professional practice in mediation, facilitation, system design and intervention in numerous conflict scenarios. 
 
Students pursuing the Lipscomb MHR or MBA/PMBA with a conflict management concentration are business leaders who concentrate their business education in managing conflict to more productive ends.  Most surveyed executives report that over 50% of their working time is spent dealing with conflict.  However, few have ever been trained in how to do so.  ICM exists to change that statistic and prepare executives to be strategic and effective in managing the many difficult moments that arise in business settings.
 
Did you know?
  • ICM at Lipscomb also offers graduate students the opportunity to take an additional six hours to complete a 15-hour Certificate of Graduate Studies in Conflict Management in addition to an MBA degree. The certificate coursework is focused on negotiation, mediation and dispute resolution in various settings as well as a clinical internship.
  • Students will earn the required 40 hours of Civil Mediation Training required under Rule 31 of the Administrative Office of the Courts for the State of Tennessee.
  • Conflict managers and mediators work in various organizations and roles such as government, healthcare, labor relations, human resources, change management, development, education, private practice, consulting, and international business.
  • U.S. News & World Report named “Mediator” in its 2009 Top 10 Best Jobs issue.
 
“The West Coast has Pepperdine’s Straus Institute. The East Coast has Harvard’s Negotiation Project. And, the Third Coast has Lipscomb’s Institute for Conflict Management.”
 
Jack Waddey, Waddey & Patterson, P.C.
Nashville, Tenn.
 

Concentration Coursework 

ICM 5003 Survey of Conflict Management
This course is designed to offer a basic introduction to the concepts, instruments, functions, and theories of modern conflict management techniques. The purpose of this introduction is to give you some of the information needed to better understand the basic personal, organizational, legal and practical problems facing the world of economic interaction today. Required course for MHR.
 
ICM 5013 Negotiation and Settlement Processes
This course is designed to offer a basic experiential introduction to the concepts, instruments, functions, and theories of modern negotiation. The purpose of this introduction is to give you some of the information needed to better understand the basic dynamics of interpersonal, business and legally related negotiation. Required course for MHR and MBA/PMBA.
 
ICM 5023 Mediation
This course is designed to offer a basic introduction to the concepts, instruments, functions, and theories of mediation. Both court annexed and private mediation will be introduced for the purpose of understanding when this approach to conflict resolution is the preferred tool. The purpose of this introduction is to give you some of the information needed to better understand the basic dynamics of successful mediation. Required course for MHR and MBA/PMBA.
 
ICM 5033, ICM 5043, ICM 5053 – Conflict Management in Industry Settings
These courses are designed to offer a basic introduction to the concepts of collaboration and conflict resolution in specific industry settings. Required course for PMBA. Concentration option for MBA third course.
 
ICM 5073Conflict Management Clinical Internship
This course is designed to offer a relevant experience in the application of learned skills to the unpredictable work world in which they must be tested.
Concentration option for MBA third course.
 
Concentration coursework is offered primarily on weekends and may be offered at times that conflict with core classes. Check with the Institute for Conflict Management for a class schedule.
 
For more information about the conflict management concentration, visit the online catalog with the most current course and prerequisite information, and faculty profiles. For more information on the Institute for Conflict Management, call 615-966-2502 or visit icm.lipscomb.edu.