Complaint and Grievance Procedures
Student Complaint and Grievance Procedure
Students should be aware that, should they have complaints about their academic program or their financial aid, Lipscomb University has a complaint procedure located in the Student Handbook. To the extent possible, students should seek a resolution of such matters through the institution's complaint procedure before involving others.
State of Tennessee Complaint Procedures
Should the institution not be able to resolve the student complaint, the student has the right to contact the state of Tennessee and it's appropriate agency to determine the course of action. Complaints can be filed with the following agencies in Tennessee:
Southern Association of Colleges and Schools Commission on Colleges (SACSCOC)
Allegations regarding noncompliance with accreditation standards, policies, and procedures may be made to SACSCOC, 1866 Southern Lane, Decatur, GA 30033-4097. (The Commission's complaint policy, procedure and the Complaint form may be found on their website, http://www.sacscoc.org/pdf/081705/complaintpolicy.pdf)