Frequently Asked Questions

Here are some of the most common questions asked about the Counseling Center and its services:


Who can use the Counseling Center’s services and does it cost money?

We offer free counseling services to students, faculty and staff at Lipscomb University and Lipscomb Academy. 

How long do sessions last?

Each session usually lasts for 50-60 minutes.

What types of problems can I bring to counseling?

There is no problem too large or too small: worries about grades, relationship problems, depression, family concerns, learning challenges, anxiety, substance abuse, eating disorders, crisis support needs—you name it. Whatever it is, we are here for you. We also offer pre-marital counseling, and couples and family counseling for Lipscomb students, faculty, staff and their loved ones.

What is group counseling? Do I have to talk if I don't want to? Is it confidential?

Group counseling offers students an opportunity to connect with others dealing with certain issues or struggling with personal growth. We offer a variety of group counseling opportunities during the school year. Topics vary and include areas of interest and support needs, so check the counseling center website to see which groups are being offered. 

Group counseling is a great way to develop personal awareness and to connect with peers dealing with the same issues. Members are encouraged to participate, but no one is forced to say more than they are comfortable with. Group leaders are professional and experienced in creating a safe and confidential environment. We’re always open to new ideas, so feel free to make suggestions.

If I start counseling, do I have to attend every week for the rest of my academic career?

Of course not. Your counselor will explore ways in which he or she may be able to help, and toward the end of the initial meeting you and your counselor will determine the best course of action. You may be struggling with an insolated incident and need only to talk it out with someone not involved in the situation. Or, maybe you have ongoing struggles and would like to meet with someone more regularly.  We can accommodate your needs and it’s up to you how long you attend sessions. 

So I can quit at any time?

Yes, if you feel that our services are no longer needed you are free to stop attending sessions. You are in control of your experience.

Will everyone know I’m going to counseling?

Our number one priority is safeguarding your privacy. No one (professors, parents or even peers) can know that you are attending sessions or what is being said in the sessions unless you tell that person. If we are contacted, we cannot give out any information, or even confirm you are attending counseling, unless you have given us written and verbal authorization to release information. Only certain extremely infrequent situations call for exception: life and death situations, child or elder abuse and those situations mandated by law.

Can I choose if I am paired with a male or female counselor?

In additional to our current staff, we have several graduate interns who are available for counseling sessions. If you feel more comfortable seeing a member of the same sex (or opposite sex) we can accommodate that. We want you to feel as comfortable and relaxed as needed to ensure a successful meeting.

I’ve never been to counseling before but I’m starting to feel overwhelmed and need to talk to someone immediately.  Can I just walk in?

Yes, we accept walk-ins during regular office hours. After office hours call 911 if it is an emergency or Campus Safety at extension 7600 if you need to speak with someone regarding your mental health.

I am not a Christian but I want free counseling, can I still come to the counseling center?

Yes, counseling is provided to meet clients where they are and address the identified need. A client is welcome to hold any religious belief.